Veteran owned. Australia based.

Most sales are not lost.
They are forgotten.

We act as an extension of your sales team. Every enquiry gets answered, every lead gets qualified, and every quote gets followed up until you have a real answer.

Book a discovery call → See what we do
Follow-up log ONE TYPICAL ENQUIRY
DAY 0Enquiry lands in the inboxAnswered
DAY 1Quote sentSent
DAY 4No reply. Nobody chases itWaiting
DAY 12Buried under new enquiriesCold
DAY 30Sitting in the CRM, untouchedForgotten
DAY 46They buy from a competitorLost

Day 4 onwards is where we work. The lead was never the problem. The follow-up was.

15+ yrsSales, logistics
and operations
Veteran OwnedAustralian Army
2025NT Local Business
Award winner
No lock-inMonth to month.
Cancel anytime

The gap

You are paying for leads you never actually spoke to.

Most businesses invest heavily in advertising and referrals, then run out of hours before the follow-up gets done. The leads are fine. The pipeline just goes quiet.

01

Enquiries go unanswered

The first business to respond usually wins. A reply that takes two days often arrives after the decision is made.

02

Quotes are never chased

A quote without a follow-up call is a guess. Silence gets read as a no when it is usually just a busy week.

03

Old leads sit untouched

There is real revenue sitting in your database from people who enquired six months ago and were never contacted again.

04

Not ready today means forgotten tomorrow

Most prospects are not ready when they first enquire. Without a system to stay in touch, that timing is lost.

What we do

Done for you sales support, without hiring anyone.

Pick the piece that is costing you the most right now. We can run one of these or the whole pipeline.

01 / APPOINTMENTS

Appointment setting

We contact and qualify prospects, then book suitable appointments straight into your calendar. You show up to conversations that are worth having.

02 / SPEED

Lead follow-up

New enquiries answered quickly, warm leads worked properly, and consistent contact maintained until the prospect gives you a real yes or no.

03 / REACTIVATION

Database reactivation

We reconnect with old enquiries, expired quotes and dormant contacts already sitting in your CRM. Usually the fastest revenue in the business.

04 / QUALIFYING

Lead qualification

We ask the right questions about need, timing, budget and readiness, so your time goes to the people who can actually move forward.

05 / CLOSING

Sales closing

Consultative sales conversations that help qualified prospects make an informed decision. No pressure. No scripts that sound like a call centre.

06 / PIPELINE

Quote and proposal follow-up

Outstanding quotes, stalled deals and missed appointments chased down properly, so potential revenue does not quietly disappear.

How it works

Five steps from first call to booked appointments.

01

Discovery

We learn your business, your offer, your ideal customer and where the pipeline is currently leaking.

02

Strategy

We agree on the single biggest opportunity to attack first. New enquiries, dormant database, or quotes that never got chased.

03

Onboarding

We learn your messaging, systems, qualification criteria and the customer experience you want represented.

04

Outreach

We start contacting prospects, qualifying opportunities, booking appointments and keeping your CRM current.

05

Reporting

You get clear updates on activity, appointments, outcomes and the objections we keep hearing, so the process improves every month.

Who you are working with

Every call is made by one person, not a call centre.

Michcell Lockyer, founder of Remote Sales Support
Michcell Lockyer Founder · the person making the calls

"Nobody has ever been pressured into a good decision. My job is to ask better questions and then actually follow through."

Michcell Lockyer, Founder
  • ARMY Australian Army Soldiers' Medallion
  • WESTRAC SPARC Values Award
  • DFES Captain's Award
  • 2025 NT Local Business Award

Remote Sales Support was built on fifteen years of work where following through actually mattered. Automotive service, heavy equipment parts sales, warehouse supervision, and a career in the Australian Army as a distribution operator.

In between, I built and ran a community business from nothing to a network of fifty six partners, and won a Northern Territory business award doing it. That was not built on clever scripts. It was built on returning calls, remembering details, and doing what I said I would do.

Formal sales training came through the Remote Sales Institute, covering discovery, qualification, objection handling and high ticket conversations. But the part clients notice is simpler. The follow-up happens. Every time.

When you work with Remote Sales Support, you are not handed to a rotating team. You get one person who learns your business properly and represents it the way you would.

Book a discovery call →

Who we work with

If your business runs on enquiries, quotes or consultations, we can help.

We work with product and service businesses across Australia and internationally, from two person operations to established teams.

Engagement options

Priced around the outcome you need, not a fixed package.

Every business has different lead volume and sales cycles, so we agree on the structure after the discovery call. Available structures include:

Fixed project

Best for a one off database reactivation or quote clean-up.

Monthly retainer

Ongoing follow-up and appointment setting at a set monthly fee.

Per appointment

You pay for each qualified appointment that lands in your calendar.

Commission

Performance based, tied directly to closed revenue.

Retainer + performance

A lower base with an upside for results. The most common structure.

No lock-in contracts. If it is not working, you can stop.

Common questions

Before you book a call.

Is this just cold calling?

No. Most of the work is with people who have already raised their hand. Enquiries, quotes, past customers and dormant leads in your database. Cold outreach is available if it suits your market, but it is rarely the fastest win.

Will my customers know it is not your business?

We represent your brand the way you want it represented, using your messaging and your standards. Every conversation is logged so you can see exactly what was said and to whom.

How quickly do you start?

Onboarding usually takes a few days once we have access to your systems and understand your offer. Database reactivation work can often begin in the first week.

What if I do not have a CRM?

That is common and not a problem. We can work from a spreadsheet or inbox to start, and help you set up something simple that fits how you actually sell.

What size business is this for?

Typically two to fifty staff. Big enough to be generating leads consistently, small enough that nobody has spare time to chase every one of them.

Get started

Book a discovery call.

A short conversation about your enquiry volume, your sales process and where the gaps are. No pitch, no obligation. If we are not the right fit, I will tell you.

Email support@remotesalessupport.com Instagram @remote_sales_support Based Australia. Working worldwide.

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